Reluctant Works Case Study

This case examine is based on a conversation between two tidy sum Tim Aston, a upstart invent handler, and Phil Davies, director of declare oneself bonkment. Aston had bonny changed jobs and was very(prenominal) excited about his new job. He wanted to be the ruff manager his comp some(prenominal) ever had. But ever since he had been on the job, he was becoming more and more frustrated with the employees and their motion habits. eventually he went to see Davies and discuss his problems with him. Chapter Four of our text discusses the ten acquisitions that atomic number 18 necessary for effective program management. (Kerzner, 2009, pg.149) Of those skills, I felt that there were iii that were lacking in the case study. The problems that he discussed with Davies involved mainly police squad building, attractionship, and administrative time management skills. The case study showed that the lack of these things caused a hardship for management in an effort to complete ne cessary goals. squad building focuses on effective communications, sincere interest in the passe- triggerout growth of team up members, and the freight to the date (Kerzner, 2009, pg. 149). The success of the team was non a priority in the lives of these individuals.They did what they wanted and how they wanted, regardless of how if would affect the team, redact manger or the project. Phil Davies, the director, explained to Tim Aston, the project manager, that these people were set in their ways, at the top of their pay grades, and had no room for growth in the organization. Tim would feed to take the time to learn what motivates them and try a polar burden in order to pull back them involved. Phil stated that in the project environment, the workers gauge they are more important than the project and this has been the way it has been in their project organizational form.(Kerzner, 2009, pg. 294)Tim lead induct to start from scratch. He will have to build a foundation wit h his team in order to assume them together. Phil also seemed to be very passive aggressive by playing like the workers were right and the project manager was wrong. Not supportive from a management stand point either. The single-valued function of Tims outreach to Phil was for support and advocate but all he received was a push get through letting him tell apart that he was on his own. Leadership is the second skill that was indispensable in this situation. Leadership is motivation for the team totackle challenges.A leader has to have emotional intelligence or empathy in order to be able to understand his team. For you to accomplish an objective you have to persuade your team to believe in the same goal. Being a role modeling is crack of leadership. Management of the surgical procedure of the team and provision of support and learning or growth of the teams technical skills is all part of leadership. The lack of leadership from Tim proved that he was unable to resolve th e conflicts that he encountered with the workers.There should have been a team meeting called in order to look backward the objectives of the project and the team, state what his expectations were in completing them, as well as policies and procedures that they have to adhere to in the process. In the text, Kerzner also specifies several things that project managers do that are caused by a loss of understanding. These things end up causing time management problems for the project. The final skill that he needed to be proficient in was time management skills. A proficient project manager needs to be experienced in ontogenesis a chronicle and doing what was necessary to maintain that schedule.It is unacceptable for the project manager to wait for someone else to make a decision that is his own responsibility. In this case study Aston had the responsibility for the project. He was responsible for managing his team and devising sure that everyone was there. He failed at this task so he went to Davies for help. Aston make no attempt to coordinate schedules of his team for the project. He would have know of the forthcoming conflicts in advance and would have been able to modify the schedule accordingly. The project manager need socializing time with employees in add-on to just seeing them during meetings.This is necessary to get to know them and their needs. Tim Astons skills in dealing with his project staff and usable manager leave a lot to be desired. His functional managers are non accountable due(p) to his laissez faire leadership. They in term cause the failure of his projects. This is where the team building skills lacked causing his effectiveness as a project manager to falter. He has not taken charge or control of the team and there is no cohesive team to work on projects objectives. With no leadership, the project management is non-existent and the team is none existent.No direction of the team heart and soul the morale and motivation of the team m embers is extremely low. Being the new minor on the block, the other team members have they own agenda moving forward and he has an uphill battle to connect with them. He lacks emotional intelligence in thinking he can just come in among his subordinates, who are years older than him, and gain their swan and pledge. He lacks self-confidence and turns to the director help rather of facing the challenges foreland on. This further diminishes the teams confidence in him as a leader for the team. Tim Aston has not taught his team the immensity of time management.By leaving them to manage their official time the way they want, he undermines the achievement of the projects goals or objectives. Time management, being vital successful completion of a project, has to be inculcated into the team at all cost. A person who is not willing to respect time allocated to the project should not be part of the team. The issue of employees going on vacation or doing other activities instead of acc omplishing important projects should not arise. Once time is set aside for projects it should run low non-negotiable, thus workers will come to respect the projects goals.As the goals set are met, self-motivation indoors the team will rise. Lack of communication by Tim Aston has contributed to the lackluster performance of the team. Being a new employee, he should have communicated his vision and ideas efficaciously to the team. The team might be at a loss as to his intensions for the projects. Meeting with them in advance and communicating his needs could have enabled him to know the feelings of the team. They could have ironed out their differences and he would have got a expectation to persuade them on his new way of thinking. Mr.Davies involvement further alien him from the staff below him and making communication more difficult because he still did not communicate with them. The management of the company gave Tim Aston very short(p) support. By supporting the needs the fu nctional managers, they have denied Tim Aston the support and usefulness he needed to have his team comply. As a new project manager, upper level management needed to give heavy and unequivocal support of Tim to be able to take charge of the subordinates who considered him irrelevant to their needs and too young to understand their position.With no support, it is clear that the functional managers send the message that they dont care if their lack of commitment will sabotage the new project manager. Management implies that the problem is with Tim Aston and not the subordinates by suggesting that he take a study in homosexual relations. Adding yet another hit to further diminish the authority and confidence of the project manager. Tim totally believed he would receive a very different level of support from management.Team building is important to project manager, as without a cohesive team, the pooling of resources and talents that is vital in any companys trading operations is not possible. A team that is not united in purpose cannot meet targets. Time management determines productivity. Effective time management diminishes abandon both of resources and strength motivation as without it concentration, focus and interests wanes. In any environment, personality and ideas conflicts are inevitable thus conflict resolution or management maintains a cordial environment for workers and allocation of resources.Finally, for all these to be possible, effective communication as a leader has to be utilize by the project manager to pass his ideas to his team and from the companys management to guide everybody on the expectations of the company. The recommendation that can be given up to the company is that a supportive environment is of the utmost importance to the industriousness of the project managers critical skills. Without it, application of these skills in achieving personnel motivation, resource allocation and other objectives would be an usance in futil ity.The exercise of leadership skills and style by the project manager and company will influence the morale and motivation of workers affecting productivity. Project managers should find importance in understanding the culture and system of values for the company they work for. As mentioned throughout several class discussions, taking the time to get to know the functional staff can promote effective ropiness in a team in order to get the project completed correctly in am efficient and effective manner.